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Heartland Restaurant
Kiosk

Consumer Self Ordering Made Easy

Millennials, Gen Z, Baby Boomers and Digital Natives…you want to attract them all. It comes down to being able to offer choice, flexibility and convenience.  In addition to mobile apps and online capabilities, you can accomplish this by adding self-ordering kiosks into your business that are a seamless extension of your restaurant's point-of-sale system.

 

The Heartland Restaurant Kiosk solution helps you lower labor costs, increase throughput during your peak times, and offer multiple ways for your customers to order, pay and interact with your brand.  Consumers can take their time to review the entire menu, look at special offers and place their order – all without standing in a line.

How does Self Ordering Kiosk

Make Consumer Ordering Easier?

Only One Database to Maintain

From Point of Sale, to Mobile App Ordering, to Online Ordering, to Kiosk Ordering, the Heartland Restaurant Suite eliminates the complexity of maintaining Multi-Revenue centers so your menu items only need to be added into the system one time.

 

Add in a new Menu Item or change a Price Anywhere, Anytime, from Any Device and it's instantly everywhere you need it to be. Say goodbye to refreshing data on legacy pos systems causing the system to go down while everyone waits for the terminals to re-boot.

 

No additional modules are needed to setup, configure, and maintain. No fileservers are required which are single point of failures other pos systems are limited to.

Reliable & Affordable iPad Platform

Consumer reports states Apple “has the most reliable devices”.  iPads are solidly built, perform well, offer the best combination of speed & price, run a reliable & easy to use operating system, and come with the best support of any brand.

Increased Order Accuracy

Customers using Self Order Kiosk can bypass counter lines for faster, more accurate order entry.  Guests take full control and responsibility for their orders.  Guests customize their own orders reducing errors and enabling them to easily confirm orders.

Enhance the Customer Experience

Give your customers an easy way to get in and out of your restaurant quickly without having to wait in line.

Reduce Labor Costs

The cost per year to place one or more kiosks into your operations is significantly less than the annual labor cost and payroll taxes for cashier employees.  The return on investment is immediate.  While some customers prefer to order person to person, entering food orders for guests who would rather do it themselves is an unnecessary expense.

Increase Sales

Kiosks provide restaurants the capacity to serve more guests during peak periods.  Kiosk also provide a way to retain guests from leaving when lines are longer than expected.  More guests served equals more revenue.   When they are in direct control of their order, your guests are more likely to order more.

 

Retaining one or two additional customers a day can have an enourmous impact on increasing your restaurant's annual sales.

EMV Chip Card Payments

EMV Chip Card payment processing is built right in to Heartland Restaurant Kiosk.  No need to pay for expensive project implementation costs to add EMV and best yet, there's no additional monthly cost either.

In October 2015, Visa, MasterCard, Discover and American Express mandated liability shifts for fraudulent transactions. This means that merchants using legacy magnetic stripe readers for accepting credit cards carry the entire burden for merchant chargebacks if a card with a chip is swiped.

 

While EMV payment terminals are typically more expensive to purchase than magnetic stripe readers, it’s important to weigh the upfront cost against the potential long term cost of paying for customer initiated chargebacks. Many consumers will prefer using merchants capable of processing EMV transactions because EMV advertises an enhanced level of payment security.

Graphics Slideshow

Heartland Restaurant's Kiosk app is a great way to promote your brand.

 

Using the web portal, it's quick and easy to drag and drop your own custom graphic designs to display promotions and specials in a beautiful way to your guests.

 

When a customer is not ringing up an orders, the Kiosk app automatically begins to display your images, rotating through them based on the number of seconds you specify.

Kitchen Displays

Built-In to the core Heartland Restaurant Platform Suite, the KDS App is included at No Additional Cost, allowing as many KDS Stations as you need.

With KDS, orders from Kiosk are automatically sent to Production Stations in the kitchen. 

 

When orders are ready and bumped from the KDS station, optional text messaging can immediately text your guests informing them their to-go order is now ready.

Related Products

Heartland Restaurant Kiosk integrates seemlessly with other product solutions within the Heartland Restaurant Suite.

POS App

Kitchen Dispay

Loyalty Rewards

Why Heartland Restaurant

Heartland POS is an industry leading provider of POS systems for the Hospitality Industry.  Heartland Restaurant is unique as one of the only Cloud-Managed POS systems that is Affordable, Not Locked, Out of Scope, iPad Based, Innovative, and Provided by Best in Class Certified Channel Partners for Local Sales and Service.

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(407) 232-6880

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