Heartland Restaurant Kiosk

Millennials, Gen Z, Baby Boomers and Digital Natives…you want to attract them all. It comes down to being able to offer choice, flexibility and convenience. In addition to mobile apps and online capabilities, you can accomplish this by adding self-ordering kiosks into your business that are a seamless extension of your restaurant's point-of-sale system.

The Heartland Restaurant Kiosk solution helps you lower labor costs, increase throughput during your peak times, and offer multiple ways for your customers to order, pay and interact with your brand. Consumers can take their time to review the entire menu, look at special offers and place their order – all without standing in line waiting for a cashier.

From Point of Sale, to Mobile App Ordering, to Online Ordering, to Kiosk Ordering, the Heartland Restaurant Suite eliminates the complexity of maintaining Multi-Revenue centers so your menu items only need to be added into the system one time.

Add in a new Menu Item or change a Price Anywhere, Anytime, from Any Device and it's instantly everywhere you need it to be. Say goodbye to refreshing data on legacy pos systems causing the system to go down while everyone waits for the terminals to re-boot.

No additional modules are needed to setup, configure, and maintain. No fileservers are required which are single point of failures other pos systems are limited to.

Customers love when it's easy to engage and be rewarded for being loyal.

With Heartland Restaurant Kiosk, your customer can quickly scroll through their order history to repeat their favorite previous orders, all modified they way they like it. Repeat orders with one touch significantly speeds up the ordering process.

Your customer will also be notified when they've earned a loyalty reward to redeem right in the Kiosk app. Customers can also review their order history and loyalty rewards status in the Heartland Guest mobile app.

Kiosk stations provide restaurants the capacity to serve more guests during peak periods. Kiosk also provides a way to retain guests from leaving when lines at Cashier stations are longer than expected. More guests served equals more revenue.

When they are in direct control of their order, your guests are more likely to order more. Kiosk can also help increase check averages with suggested upselling by automatically prompting the customer if they would like to add beverages, or desserts to their order only when certain items were not ordered, all based on your upsell criteria.

The Heartland Cloud Managed POS Suite allows you to configure different upselling plans by times of day and days of week.

Retaining one or two additional customers a day combined with automated suggesting upselling can have an enourmous impact on increasing your restaurant's annual sales.

When implenting new technology, it's important to not negatively impact the guest experience. Sometimes restaurants run out of a certain menu items and ingregients and when that happens Heartland Restaurant Kiosk has you covered.

When management sets the Item Availability counts in the Heartland Restaurant POS system, those counts are fully recognized in the Kiosk stations, not allowing your guests to order items when there are none left.

The Heartland Restaurant Suite fully supports this feature functionality from Online Ordering, to Mobile app ordering, to Skip the Line Ordering, to Kiosk ordering, helping you to enhance the guest experience.