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MobileBytes
Counter Service
Your Restaurant Made Easier
MobileBytes is now
Heartland Restaurant Cloud Managed POS Suite
POS for counter service and fast casual operators must be powerful, intuitive, and reliable. Cashiers must be able to quickly navigate complex menus while providing top-tier service to demanding guests. MobileBytes Cloud-Managed POS for Counter Service and Fast Casual operations provides powerful features and the flexibility needed for your restaurant using the best tablet technology available today - Apple iPads.
How does MobileBytes Make
Counter Service Operations Easier?
Only One Database to Maintain
From Point of Sale, to Mobile App Ordering, to Online Ordering, to Kiosk Ordering, MobileBytes eliminates the complexity of maintaining Multi-Revenue centers so your menu items only need to be added into the system one time. Add in a new Menu Item or change a Price Anywhere, Anytime, from Any Device and it's instantly everywhere you need it to be.
Cloud Management & Reporting
The analytics you need to better manage your restaurant with access to your data anytime, anywhere, with our easy-to-use, cloud based, mobile responsive website. With any computer, tablet device, or smartphone, you can access deep insight into your restaurant’s financial and operational performance.
Supports Single Store and Multi-Store operators.
Happy Staff with Failsafe Redundancy
Running your establishment with cloud technology is easy and less expensive while ensuring your business data is continuously synced to the cloud. You can manage your system from virtually anywhere, on any device.
In the event the internet is down, MobileBytes continues to operate and uses the Local Area Network (LAN) to sync tickets to all devices. It doesn't suddenly shrink down to a glorified calculater like other cloud systems, which could lower staff moral when the guest experience is negatively impacted.
Staff can access their tickets from any pos station, can take and send orders to the kitchen, process credit cards offline, take cash payments, and print customer receipts. Once the internet is back up, all transactional data is automatically updated and synced to the cloud.
Time & Attendance and Labor Scheduling
Our robust time keeping and employee management tool provides an employee time clock integration built right into the MobileBytes POS system. Employees can clock in and out for shifts from within the app with a photo taken for proof of authenticity. Administrators can access employee Time & Attendance reports and manually edit shifts from the the POS or the backend management website.
Use the clock-in messages feature to communicate with staff when they are clocking in for their shift. Multiple messages can be set up at one time and staff will be required to acknowledge messages immediately after selecting clock in. Messages can appear to all staff, to a specific group of staff by job code, or to a specific individual.
Labor Scheduling allows to enforce employee schedules by preventing employees from clocking in on the POS before their scheduled shift.
Cashier Ordering & Guest Display
The display works in tandem with the MobileBytes POS system, showing guests a customer friendly version of what their cashier is doing. When a guest orders a meal, the display will show each item ordered with any additions or changes requested. The display also shows a running subtotal of the meal’s cost.
One of the biggest benefits to the Guest Facing Display is an increase in order accuracy. Customers see their order as it is added into the system and can make changes if any items are incorrect before the order is sent to the kitchen.
Once the order is complete, the guest interacts directly with the display to select a tip amount and sign the credit card receipt. Your guest then has the option of choosing to email, print or decline a receipt.
Skip the Line Ordering
Part of the MobileBytes Free Guest Engagement App.
Let counter service guests place their order from their phone in 15 seconds! MobileBytes guest engagement app uses iBeacon technology to alert guests when they enter a participating restaurant, inviting them to skip the line.
App users can create an order from scratch, or better yet, reorder a previous order with just four touches! Skip the Line orders are instantaneously injected into the POS system and sent to the kitchen for preparation.
Deter customers from walking away from long lines
Line Busting
With MobileBytes POS, your cashiers can input orders directly to the kitchen using an iPad or iPad Mini Hand Held. Display beautiful photos of your menu items to guests.
Your customers will be pleased with faster service. Decrease your paper costs and capture electronic signatures and tip amounts by processing transactions directly on the iPad with signature capture and email receipt.
Kiosk Self Ordering
You don’t have to be a large, national chain to be able to afford the benefits of kiosk ordering. The Self-Order Kiosk app can be loaded onto stationary iPads anywhere in the restaurant. The deceptively simple kiosk software prompts customers through the ordering process and accepts credit card payments for orders. Customers using Self-Order Kiosk can bypass counter lines for faster, more accurate order entry.
Online and Mobile App Ordering
It's FREE to turn on. No comission Fees.
Attract new customers and increase repeat business with MobileBytes Online Ordering. Our fully-integrated solution for accepting online orders directly on your POS gives your customers the ability to order from anywhere with a user-friendly interface styled to fit your brand.
Setup in Minutes, not days, weeks or Months!
Easy to Use, Intuitive POS Interface
iBeacon enabled guest engagement
Integrated customer loyalty app
Keep track of guest order history
Swipe to open a new tab
Fast ordering with Two-Tap-Tickets
Manage subitems, modifiers, ingredients, & context items
Quick menu item lookup
Unlimited menu item modification
Enforced option choices
Advanced check splitting
Track covers, seats, courses, rush & hold
Track item quantity counts and '86' Items
Order-up text messaging alerts to guests
Tip Out feature for Tip Pools
Management has Ticket History audit for every guest check
Kitchen Displays
With MobileBytes KDS, orders are automatically sent to terminals in the kitchen from your servers, minimizing restaurant confusion. When changes occur, MB KDS immediately updates and inserts changes into the order, increasing the speed of service. Choose from a variety of settings to fit your needs. Select 1 or 2 rows for viewing, change the font size, recall deleted orders, and more. When communication and speed of service are paramount, MB KDS can make your kitchen more efficient.
Increase your kitchen’s efficiency and productivity with MobileBytes kitchen display
Send 'Order Ready' Texts to Guests
Using MobileBytes Kitchen Display System (KDS), text messages can be automatically sent to your waiting guests when their order is bumped off the KDS by kitchen staff. This can be very usefull in fast casual or counter service environments when speed of service plays a key part in enhancing the guest experience.
Notifications can also be sent to the POS App informing Cashiers when orders are ready.
Delivery Dispatch
MobileBytes POS allows you to easily manage your restaurant’s delivery operations with our Delivery Dispatch system. Delivery Dispatch makes it easy to assign delivery orders to your drivers and provide them with turn-by-turn directions right from your POS terminal. If your restaurant experiences a high volume of delivery orders, then MobileBytes POS Delivery Dispatch system is right for you!
Managing your delivery operations has never been easier!
Caller ID for Takeout & Delivery
Connect your phone system to MobileBytes Point of Sale’s customer database to know who is calling your restaurant to place an order. When a call comes in, your POS device will automatically pull up the customer profile associated with the phone number. Save time by quickly choosing items from the customer’s order history and using saved address information for deliveries.
Track calls and discover which returning customer is calling with caller ID
3rd Party Delivery Integration
Orders from online portals have become a significant part of a restaurant's revenue, but it can be a challenge and open additional revenue streams from all of the delivery service providers.
If you close the doors to some or all of the delivery service providers, you could be loosing repeat business with your loyal customers.
MobileBytes can integrate to most every provider including: GrubHub, Ubereats, Doordash, bite squad, EAT24, Postmates, Caviar, 9Fold, Freshbytes, joyup, RITUAL, SLICE, Brandibble, EatStreet, MunchAdo, ChowNow, delivery.com, ORDERUP, foodora, sharebite, waiter.com, Snackpass, allset, ehungry, Ordering, HungryBuffs.com, lodel, serve.io, orders2.me, Deliver Logic, and vroomservicenow.com.
Gift Cards
Accept gift cards directly through your POS System.
MobileBytes POS is integrated directly with the gift card program. Through our system, you can load gift cards, accept them for payments, and perform balance inquires without any separate hardware. Supports both single store and multi-store operators.
FREE online tool to allow your customers to check their card balances and activity.
EMV Chip Payment Processing
MobileBytes POS uses payment terminals with a built-in pin pad. They offer EMV, NFC/contactless, and MSR and are PCI PTS 3.1, MasterCard PayPass, Visa payWave, American Express ExpressPay, and Discover DPAS certified. Any MobileBytes POS tablet, whether Ethernet or Wi-Fi connected, can initiate and perform transactions on any payment terminal on the same local network.
NFC technology works with Apple Pay, Google Wallet, and other mobile wallet programs.
Scan for Points
Part of the MobileBytes Free Guest Engagement App.
Most loyalty systems require guests go out of their way to be a part of their favorite restaurants’ loyalty programs. Whether it’s giving the cashier their phone number or having their paper card punched, it can be enough of a hassle to detract customers from the experience.
MobileBytes ‘Scan for Points’ makes earning points as easy as possible by putting the QR Code on their transaction receipt as a reminder that points are available with a simple scan.
Drive Repeat Business with Loyalty Rewards
Loyalty Rewards
Part of the MobileBytes Free Guest Engagement App.
Now guests can keep track of their loyalty points all from an app! MobileBytes guests earn loyalty points every time they buy from a participating restaurant, with accumulated points turning into rewards as point goals are met.
Customers rank up from Bronze to Silver to Gold the more they spend, and a higher rank means more valuable rewards!
The Guest App eliminates the need for Loyalty Cards
Integrations
MobileBytes has a Bi-Directional API
MobileBytes supports various third party integrations should operators need additional functionality including:
Accounting and Reporting
Delivery Services Platform Integration
Hotel PMS Interface
Labor Scheduling
Inventory
Branded Loyalty Apps
Email Marketing
Digital Menu Boards
Draft Beer Flow Metering System
Call Button System for Dine-in Theaters
MobileBytes has a B-Directional Application Programming Interface (API), designed to provide third party integrators direct access to the data to enhance business operations.
Why MobileBytes
MobileBytes is an industry leading provider of Cloud-Managed iPad POS systems for the Hospitality Industry. MobileBytes is unique as one of the only Cloud-Managed POS systems that is Affordable, Not Locked, Out of Scope, iPad Based, Innovative, and Provided by Best in Class Certified Channel Partners for Local Sales and Service.