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NCR Aloha
Loyalty

Repeat Business Made Easier

Addressing the challenges in

Building Guest Loyalty

NCR Aloha Loyalty allows you to effortlessly market to and engage your customers in order to drive repeat business.  You can track guests purchase history, preferences and visits, while keeping your regulars coming back with reward programs & real-time promotions.

Ineffective Customer Interaction?

NCR Aloha Loyalty motivate guests to visit your restaurant again.

Inability To Identify Your Best Customers

Convert unhappy customers to happy customers and target to your best customers to increase sales or influence decisions.

A Subpar Guest Experience?

NCR Aloha Loyalty rewards can be automatically applied when earned, rewarding guests in real time.

Average Ticket Plateau?

NCR Aloha Loyalty provides incentives for customers to reach certain levels of spend or visits.

Errors / Comps

Record all purchases and visits tied to a specific guest.

How does NCR Aloha Loyalty

Make Building Guest Loyalty Easier?

Multiple Program Options

Choose a program that is the best fit for your business and for your customers.


Reward your guests based on their spend amount, number of visits, or items they’ve purchased.


Randomly reward guests with lottery rewards program or target a specific group of people with smart rewards.


Assign points per item or per dollar for reward accruement.

Flexable Rewards

Customizable rewards that help you sell more, to more customers, more often.


Provide a percentage or dollar-amount discount reward on the guest’s check at time of purchase.


Generate a printed voucher on the receipt for use on a future visit or add value to the guest’s stored value card.


Give bonus rewards by increasing value to items during specific times of day, enabling you to drive increased traffic and sales.

Effective Marketing

Collect valuable customer data to focus your marketing and social media efforts.


Promote higher margin items to a captive audience.


Provide rewards or bonuses for customer life events, such as birthdays or anniversaries.


Integration with NCR Aloha Stored Value gift card solution enhances brand value and further drives guest retention.

Effertless Management

Plan in advance promotion schedules and triggered events such as light-night menu club, double credit during certain hours, etc.


Ability to limit the daily use of loyalty card by needing manager approval after two swipes.


Control and track the amount of meal discounts employees can receive in a given timeframe.


Access to reports that track member standings.

Customer Engagement

Integration with NCR Customer Voice allows guests to provide valuable feedback regarding their experience.


Engage your loyal customers outside of your restaurant through integration with your restaurant’s website or a link to a Facebook page.


Enable your guests to register Loyalty Cards and check reward status on your website via Memberlink.

An NCR Case Study

McLoone’s leverages NCR Aloha Loyalty to Build Brand Loyalty

  Using NCR Aloha Loyalty, our net revenue of purchases from Premier Club members has increased 8.8 percent annually for the past three years, and we are on track to have more than $1 million in revenue from loyalty club purchases this year.  

- Tim McMahon, director of operations, McLoone Management

Product Integrations

NCR Aloha Loyalty integrates seemlessly with these other product solutions to grow your business.

Aloha

Stored Value

Online

Ordering

Customer

Voice

NCR

Mobile Pay

Why NCR

NCR is the global leader in hospitality technology solutions, serving businesses in the restaurant, events-based venues and entertainment industries. We help our clients transform their operations and interactions with their guests and staff. From increasing speed of service to attracting, retaining and engaging customers, our solutions help our clients build better, more connected businesses.

Product Brochure / Case Study / HT Magazine Interview

NCR Aloha
Loyalty
Brochure

NCR Aloha
Loyalty
Case Study

HT Magazine
Consumers Into
Loyal Guests

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