Improving Customer Engagement with NCR Aloha Loyalty.
Achieve higher profits, guest satisfaction and visibility – building customer loyalty has never been so easy.
NCR Aloha Loyalty allows you to effortlessly market to and engage your customers in order to drive repeat business.
SUBPAR GUEST EXPERIENCE: NCR Aloha Loyalty rewards can be automatically applied when earned, rewarding guests in real time.
INEFFECTIVE CUSTOMER INTERACTION: Motivate guests to visit your restaurant again.
AVERAGE TICKET PLATEAU: Provide incentives for customers to reach certain levels of spend or visits.
INABILITY TO IDENTIFY YOUR BEST CUSTOMERS: Convert unhappy customers to happy customers and target to your best customers to increase sales or influence decisions.
ERRORS/COMPS: Record all purchases and visits tied to a specific guest.
ADDRESSING THE CHALLENGES IN BUILDING GUEST LOYALTY
Using NCR Aloha Loyalty, our net revenue of purchases from Premier Club members has increased 8.8 percent annually for the past three years, and we are on track to have more than $1 million in revenue from loyalty club purchases this year.
McLoone’s leverages NCR Aloha Loyalty to Build Brand Loyalty