NCR AlohaSMS Messaging
NCR SMS messaging sends a text to your customer’s cell phone: “Your Table is Ready” and after seated “Pay with NCR Mobile Pay”
Improve the guest experience with an integrated solution that enables you to serve your customers more effectively from greet to seat to pay.
NCR SMS messaging allows your guests to view and interact with their check, pay as soon as they are ready, and leave valuable feedback on a survey.
Reduce table turn times and empower your guests to be in control of their payments – engaging your customers has never been so easy.
GUEST MANAGEMENT: Capture valuable guest information and personalize their experience to make it memorable.
HOW DOES NCR HELP OPERATORS ENGAGE THEIR GUESTS?
Keep your guests coming back by enabling them to easily earn, track and redeem rewards points.
Guests can access multiple forms
of payment on their device, just as they would from their actual wallets.
FEEDBACK:Capture guest feedback and promote their positive reviews on social media.
The most overlooked and efficient way to reach a mobile phone user today is through SMS.
The mobile user today still prefers the simplicity and ubiquity of Texting.
90% of text messages are opened and read within 3 minutes.
90% of apps are deleted after one use.
Upon entering the restaurant, guest information is taken on AGM, which shares information with Aloha POS. The guest receives a text when the table is ready.
After being seated and placing an order, the guest receives a text to access and pay their check.
When finished dining, the guest then pays the check from his/her mobile device.
An optional survey is sent to the guest after the check is paid.
How does NCR SMS messaging make customer engagement easier?
NCR Aloha Guest Manager operates on:
Guest Management is available on different platforms
NCR Customer Voice
NCR Mobile Pay
NCR SMS messaging integrates well with…
Phone (904) 296-8200eFax (904) email@example.com@jcrsystems.com
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Are You Using NCR Aloha Solutions To Grow Your Business?
From Greet to Seat to PaymentNCR SMS Messaging
Gift Card Solution:NCR Aloha Stored Value Gift Cards
Customer Loyalty Solution:NCR Aloha Loyalty
Customer Feedback & Retention:NCR Customer Voice
Online & Mobile Ordering:NCR Aloha Online Ordering
Customer Mobile Payments:NCR Mobile Pay
NFC Mobile Wallet Payments:NCR Connected Payments Gateway
your Customers with Solutions that Drive Sales
Table Management, Online Reservations:NCR Aloha Guest Manager
Call Ahead Order & Driver Management:NCR Aloha Takeout
Efficient Order LabelingNCR Sticky Media™
Table-side Ordering & Pay At The Table:NCR Aloha Mobile
Kitchen Video Production System:NCR Aloha Kitchen
Real Time Information on your Android and iOS Mobile Devices:NCR Pulse PlatformNCR Pulse Real-Time
Measure Employee Performance, Deter Employee Theft:NCR Restaurant Guard
Anywhere Cloud Reporting, Accounting & Payroll Integration:Aloha Insight
Multi-Unit Site Configuration:NCR Aloha Configuration Center
Inventory Control SoftwareOptimum Control Iventory
Guest Wi-Fi and Data Security:NCR Network Security Services
EMV, P2PE, & Mobile Wallet PaymentsNCR Connected Payments Gateway
Aloha Spy Camera DVR System:Video Surveillance Integration
and Control Costs
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NCR Aloha Quick Service
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NCR is the global leader in hospitality technology solutions, serving businesses in the restaurant, events-based venues and entertainment industries. We help our clients transform their operations and interactions with their guests and staff. From increasing speed of service to attracting, retaining and engaging customers, our solutions help our clients build better, more connected businesses.
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