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"Whatever you are, be a good one."

- Abraham Lincoln

Professional Services

When investing in business systems technology to automate your business, it's good having the assurance the important services are available from the company you selected to implement, manage, and support your systems.

Our Professional Services outlined below are available to assist you all the way through the process of implementing your new investment when you partner with us to provide systems to grow your business.

Project Management

Let one of our team members plan through your project and work to achieve goals.

Didn't Plan Well?

Often times merchants looking to start a project on their own with a do it yourself DYI mindset, may initially have good intensions but don't have a clear plan for a successful implementation and go-live. Those initial goals are eventually overcome with repeated delays and additional costs if the right solution and project was not well planned out in the first place which leads to wasted time and money.

I partnered with JCR!

Not only does equipment and systems need to be properly configured, programmed and installed, you and your staff will need training and hand holding during go-live.  One of our project managers will be assigned to your project to work through this every step of the way. Don’t waste your valuable time and money trying to do it all yourself.  Let us take care of it for you in a timely, professional manner.

Systems Integration

Let us provide a proven unified solution, integrated and designed to bring value to your operation.

Issues with technology?

Often times merchants looking to purchase different products and peripherals from different sources with the goal to lower costs, may initially have good intensions but are left holding the bag with equipment that does not integrate all together. Those savings are quickly depleted as additional costs are spent determining if the right equipment was purchased with the hassle of trying to return and exchange equipment for the correct compatible model which leads to wasted time and money.

I partnered with JCR!

New equipment and system peripherals need to be properly setup and configured so that operating systems, drivers and communication parameters all integrate together correctly. Due to the numerous aspects involved, we have managed quality control check points well established to ensure your equipment is properly setup and configured, approved and certified. Don’t waste your valuable time and money trying to piecemeal something together for your business.

Programming

Let us provide a proven unified solution, configured and programmed to bring value to your system.

Don't know how to program?

Often times merchants looking to purchase solutions “in a box” don’t realize these systems need to be programed to accommodate and enhance the way your business operates. Don't settle for poor insufficient programming or none at all.  Those savings are soon depleted with frustration trickling down to your staff, hindering customer service.

I partnered with JCR!

With our expertise, new system layouts and menu items can be developed and implemented in the best layout for your staff to operate with efficiency and speed of service. Let us provide a proven unified solution programmed to your specifications.  Our menu review prior to go-live helps to ensure everything is setup correctly the first time.

On-Site Installation

Let us provide professional delivery, setup and installation at your operation.

Didn't think it through?

Often times merchants looking to purchase systems from an online store front don’t realize these systems need to be professionally installed, networked, and tested. While these were good intensions, those savings are soon depleted with frustration when the system doesn’t work right, which can easily trickle down to your staff, hindering customer service.  Then there’s the hassle of trying to gets things installed and networked correctly.

I partnered with JCR!

Our professional installation services include delivering and setting all equipment in place, connecting all peripherals, testing all devices and communications and tidying up all cables.  Don’t waste your valuable time and money trying to piecemeal something together for your business.  Let us provide a proven unified solution, professionally installed and tested prior to go-live to ensure everything is working correctly.

Training

Let us provide professional training to gain knowledge and value of your investment.

Forgot about training?

Often times merchants looking to purchase systems “in a box” don’t always get the proper training to get the full value out of their investment. While these were good intensions, they are left holding the bag trying to figure out how to train their staff.  Those savings are soon depleted with frustration which can easily trickle down to your staff, hindering customer service.  Then there’s the hassle of the constant phone calls every time something comes up and you don't know what needs to be done.

I partnered with JCR!

Partner with a technology solutions provider that can offer you and your team the adequate training needed to get the full value out of your investment.  Extensive training is crucial for the new technology to grow your business and brand.  High level one on one training is critical for this success.  On-site training additional team members is equally important.  Ongoing periodic training in our training center is available to existing new team members.

Go-Live Support

Let us provide professional go-live support at your operation.

Trying to do it all yourself?

Often times merchants looking to purchase systems at a low cost don’t realize the potential challenges faced in getting systems live in the store in a smooth manner.  Without on-site go-live support, those savings are soon depleted with frustration from your staff when something doesn’t work right.

I partnered with JCR!

When going live with a new system, let us have an expert there on site to hand hold and assist with any needed tweaks so your staff can focus on taking care of business.  Not having the experts there to quickly resolve issues can negatively impact you and your staff’s ability to provide great service to your customers.

Check Out Our Other Important Services

Managed
Services

 Managed Services keep systems secure, healthy, and up to date.

Technical
Services

​​​​​​​ Technical Services are available to assist when something happens.

Need More Information?

(904) 296-8200

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