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Operating without the Technology Services Needed for Business Continuity?

With our Services, We Have You Covered

 Professional Services

 Managed Services

Technical Services

Professional Services

Professional Services are available to assist you all the way through the implementation process.

Project Management

Let one of our team members plan through your project and work to achieve goals through systems integration, programming, training, installation, and go-live support.

Systems Integration

New equipment and system peripherals need to be properly setup and configured so that operating systems, drivers and communication parameters all integrate together correctly.

Programming

With our expertise, new system layouts and menu items can be developed and implemented in the best layout for your staff to operate with efficiency and speed of service.

Installation

Professional installation services include scheduling, delivering and setting all equipment in place, connecting all peripherals, testing all devices and communications and tidying up all cables.

Training

High level one on one training at our training center is critical for success. On site training additional team members is equally important.  On going periodic training in our training center is available to both existing new team members.

Go-Live Support

When going live with a new system, it's important to have an expert there on site to hand hold and assist with any needed tweaks so your staff can focus on taking care of business.


Managed Services

Managed Services are available to keep systems secure, healthy and up to date.

Remote Monitoring

Having real-time information on system status is critical to solving small problems before they become expensive disasters. Our health checks and patch management remote monitoring services keeps your systems healthy and up to date.

Remote Access

Our Take Control provides a seamless, secure remote access experience - wherever you are. One click allows quick and easy remote access from our Remote Management Dashboard - as if you were sitting right in front of the remote computer.

Web Protection

Do you really know if your employees are visiting web sites they shouldn’t? Our comprehensive Web Protection monitors and enforces web policies in the workplace to secure against websites pushing malware, phishing, proxies, spyware, adware, botnets and spam.

Antivirus

Best-in-class protection against malware and viruses with excellent performance in minimizing false positives and low system overhead. Behavioral Scanning complements Active Protection and maximizes effectiveness against hard-to-detect threats.

Disaster Recovery

Our unlimited Cloud Backup Accelerator with Deep De-Duplication seamlessly integrates with today’s most popular operating systems and applications. In the event of a disaster, we recover anything faster with file level recovery as well as volumes, applications, or machines.

Network Security

Our Managed Network Security Services keeps your systems more secure while helping meet PCI DSS requirements and filling out your Self-Assessment Questionnaires.  Built-in Cellular Backup saves the day in keeping your payment processing live in the event of an Internet Issue.

Technical Services

Technical Services are available to assist when something happens.

Help Desk Support

24/7 Help Desk Support is just a phone call away. Our trained technical support team is here to assist with any technical needs and help to answer questions relating to the business equipment and systems we have provided to your place of business.

Remote Access Support

Our secure two-factor authentication Remote Access allows us to quickly remote into your system as if the technical support representative was right there on site. This allows us to see what store personel sees to quickly access the situation and work to solve issues and help to answer questions.

National Tech On-Site Support

Need a technical support representative to come on-site to your store?  We have you covered on a national level; providing on-site technical support wherever your brand operates.  As your brand grows, we have you covered.

Equipment Warranty Services

We offerer beneficial systematic warranty and service contract plans with a proactive mindset.  With a veriety of service levels to choose from you can customize the level of support to suite your business needs.

Need More Information?

(904) 296-8200

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