Privacy Policy

Effective Date: September 25, 2026

1. Our Commitment to Privacy

JCR Systems respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy describes the types of information we may collect through our website and other interactions with you, how we use and protect that information, and the circumstances under which it may be disclosed.

By using our website, you acknowledge the practices described in this Privacy Policy.

2. Information We Collect

(a) Information You Provide to Us

We collect personal information that you voluntarily provide to us through our website or through other communications with us, including by email, telephone, text message, or physical mail.

Depending on how you interact with us, this information may include your:

First and last name;

Email address;

Telephone or mobile number;

Business or company information; and

Other information you choose to provide when contacting us or using our services.

You may choose not to provide certain information; however, doing so may limit our ability to provide certain services, respond to requests, or make certain website features available to you.

(b) Information Collected Automatically

When you visit our website, certain information may be collected automatically, such as your Internet Protocol (IP) address, browser type, device information, pages visited, referring website, and the date and time of your visit.

We may use this information to operate and improve our website, understand how visitors use it, maintain security, and troubleshoot technical issues.

(c) Cookies and Similar Technologies

Our website may use cookies and similar technologies to remember visitor preferences, maintain session information, understand how visitors use our website, and improve the functionality and user experience of our website.

Most web browsers are configured to accept cookies automatically. You may adjust your browser settings to notify you when cookies are being used or to refuse certain cookies. Disabling cookies may affect the functionality of certain portions of our website.

3. How We Use Your Information

We may use the information we collect to:

Respond to inquiries and requests;

Provide and support our products and services;

Communicate with customers and prospective customers;

Manage customer accounts, service requests, projects, and installations;

Process and administer our business activities;

Improve our website, products, services, and customer experience;

Maintain the security and integrity of our systems;

Comply with legal and regulatory requirements; and

Enforce our agreements and protect our legal rights.

4. How We Protect Your Information

We take reasonable administrative, technical, and organizational measures designed to protect personal information from unauthorized access, use, alteration, or disclosure.

While we take reasonable measures to safeguard personal information, no method of transmission over the Internet or method of electronic storage can be guaranteed to be completely secure.

5. How We Share Information

We do not sell or rent your personal information.

We may share personal information with service providers and business partners that perform services on our behalf or assist us in operating our business, such as technology, communications, hosting, customer support, payment, or other service providers. These parties are provided information only as reasonably necessary to perform services on our behalf.

We may also disclose information:

When required by law, regulation, legal process, subpoena, or court order;

To law enforcement or government authorities when legally required or when we reasonably believe disclosure is necessary to protect our rights, property, customers, employees, or others;

In connection with the collection of amounts owed to us;

To investigate or prevent suspected fraud, security incidents, or unlawful activity; or

In connection with a merger, acquisition, financing, sale of assets, reorganization, or similar business transaction, subject to applicable law.

The categories of information sharing described above exclude text messaging originator opt-in data and consent. Such information will not be shared with third parties or affiliates for their marketing or promotional purposes. This information may be shared with service providers solely as necessary to provide our text messaging services.

6. Information Security Practices

We maintain policies and procedures designed to protect the confidentiality and security of personal information. Access to personal information is limited to employees, contractors, and service providers who have a legitimate business need for the information and are authorized to access it.

We periodically review our practices and procedures relating to information security and confidentiality.

7. Accessing or Correcting Your Information

You may contact us to request access to or correction of personal information that we maintain about you.

We may need to verify your identity before fulfilling certain requests and may retain information when required or permitted by applicable law.

Requests may be submitted using the contact information provided below.

8. Text Messaging (SMS)

If you opt in to receive text messages from JCR Systems, we may use your mobile number to communicate with you regarding your account, service requests, installation or implementation projects, and other communications related to your relationship with JCR Systems, and to respond to messages you send us.

We do not send marketing or promotional text messages.

We do not sell or rent your mobile number. We do not share your mobile number or SMS opt-in consent with third parties or affiliates for their marketing or promotional purposes.

We may share information with service providers that assist us in delivering text messages, such as telecommunications carriers and messaging service providers, only as necessary to provide those services.

Message frequency may vary. Message and data rates may apply.

You may opt out of receiving text messages at any time by replying STOP. For assistance, reply HELP or contact JCR Systems at 904-296-8200.

9. Consent

By using our website or voluntarily providing information to us, you acknowledge the collection and use of your personal information as described in this Privacy Policy.

Where required by applicable law, we will obtain any additional consent necessary for specific communications or uses of your information.

Providing your phone number does not by itself constitute consent to receive text messages. We send text messages only to individuals who have opted in to receive them.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, technology, or legal requirements.

When we make changes, we will post the updated Privacy Policy on our website and revise the Effective Date shown above. Changes will become effective when posted unless otherwise stated.

11. Contact Us

If you have questions about this Privacy Policy, wish to request access to or correction of your personal information, or have other privacy-related questions, you may contact us using the contact options provided on our website.

Email: customerservice@jcrsystems.com
Phone: 904-296-8200