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Heartland Restaurant
Customer Display

Order Confirmation & Payment Made Easier

Built-In to the core Heartland Restaurant Platform Suite, the Customer Display App is included at No Additional Cost and Designed to Increase Order Accuracy, Speed up the Lines, Increase Tips while Enhancing the Guest Experience allowing More Ways for your Guests to Pay, such as Apple Pay.

How does Heartland Restaurant Customer Display

Make Order Confirmation Easier?

Reliable & Affordable iPad Platform

Consumer reports states Apple “has the most reliable devices”.  iPads are solidly built, perform well, offer the best combination of speed & price, run a reliable & easy to use operating system, and come with the best support of any brand.

Increased Order Accuracy

The Customer Display works in tandem with the Heartland Restaurant POS system (HRPOS) showing guests a customer friendly version of what their cashier is doing. When a guest orders a meal, the display will show each item ordered with any additions or changes requested. The display also shows a running subtotal of the meal’s cost.

 

One of the biggest benefits to the Guest Facing Display is an increase in order accuracy. Customers see their order in real time as it is added into the system and can request changes if any items are incorrect before the order is sent to the kitchen.

More Ways for Consumer Self Pay

EMV Chip Cards, Gift Cards, & NFC Mobile Wallets such as ApplePay

Reduce wait times in the line by adding a customer facing payment device that supports Chip Card processing and Mobile Wallets with NFC, such as ApplePay, making it quick and easy for your customers to pay.


When it's time for payment, customers will be prompted to insert their credit card, eliminating the need to hand the credit card to the cashier for payment.

 

The guest interacts directly with the display to select a tip amount and sign on the iPad for signature capture. Your guest then has the option of choosing to email, print or decline a receipt.

Suggested Tips and Signature Capture Speeds Up the Line

Fast casual operations in a tip environment can significantly speed up the lines displaying suggested tip amounts for customers to choose from.  Your guests simply touch one of the tip amounts displayed on the iPad and then signes on the iPad for Signature Capture.

 

Eliminates the time needed to print a credit card voucher for the cashier to present to the customer to fill out.

 

Eliminates the time needed for the customer to then look at the total on the printed voucher and try to determine how much to tip, then write in the tip, then take the time to add up the amounts and write in the grand total, all while holding up the line.

Reduced Labor Cost and Less Employee Turnover

With consumers selecting their own tip amounts from the Customer Display App, cashiers no longer have to enter in all of the tip adjustments at the end of their shift.

 

This saves on average up to 20 to 30 minutes per cashier per shift in labor costs.  You can do the math on annual savings per week, month and year, adding huge profits to your button line.

 

Cashiers are happier with Increased Tips.  With Heartland Restaurant Customer Display App providing suggested tip amounts, customers are more likely to select a tip.  While your customers can select a no tip option, tips are significantly increased.  Happier cashiers means less turnover and less annual training costs when hiring fewer new cashiers each year.

Graphics Slideshow

Heartland Restaurant's Customer Display app is a great way to promote your brand.

 

Using the web portal, it's quick and easy to drag and drop your own custom graphic designs to display promotions and specials in a beautiful way to your guests.

 

When the cashier is not ringing in walk in orders, the Customer Display app automatically begins to display your images, rotating through them based on the number of seconds you specify.

Related Products

Heartland Restaurant Customer Display App integrates seemlessly with other product solutions to grow your business.

POS

App

Payment
Processing

Gift
Cards

Why Heartland Restaurant

Heartland POS is an industry leading provider of POS systems for the Hospitality Industry.  Heartland Restaurant is unique as one of the only Cloud-Managed POS systems that is Affordable, Not Locked, Out of Scope, iPad Based, Innovative, and Provided by Best in Class Certified Channel Partners for Local Sales and Service.

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(407) 232-6880

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