NFC & EMV Chip Card Payments Made Easy
Heartland Restaurant POS is
Not Locked to a Credit Card Processor
Merchants with "Locked POS Systems" eventially Pay Much Higher Credit Card Rates over time. Heartland Restaurant is Unlocked and gives you the freedom to choose your credit card processor and change credit card processors.
There's a catch to the inexpensive cloud-managed pos systems. They're a "locked system" to their credit card processing and you can never switch. As they raise your rates, you're stuck with them and they will never let you change processors. The only way to escape is to throw it away.
Unlike other Cloud-Managed Point of Sale systems, Heartland Restaurant is not a "locked system". You can use your own credit card processor and can change credit card processors whenever you like. Don't get stuck with a "Locked System" you later have to throw away to escape from.
TIP: Don't Make the Mistake of Getting Stuck with a Locked System Eating Up Your Profits.
(Don't Choke on Toast)
Designed to meet the 2015 Liability Shift Requirements and eliminate Friendly Fraud Chargebacks, Heartland Restaurant's ability to process EMV Chip Cards is built-in, eliminating the need for 3rd Party EMV Chip Card Processing Systems and their expensive ongoing costs.
Heartland Restaurant is
Out of Scope
Most POS Systems have Card-Holder Data "In Scope" Putting your Business at Risks from Memory Scrapers. Using Tokenization Heartland Restaurant does not Process, Transmit, or Store Card-Holder Data. With Heartland Restaurant Say Goodbye to the Risks and Liability of a Data Breach
Memory Scraper Risks with Card-Holder Data
Traditional pos systems designed decades ago have card holder data “In Scope”. Memory scrapers targeted specifically for traditional pos systems capture card holder data from ram
memory as it’s being transmitted to the processor. The best security money can buy fails to prevent data breaches.
Out of Scope
No Card-Holder Data with Tokenization
Using Tokenization Heartland Restaurant does not Process, Transmit or Store Card Holder Data, making it “Out of Scope”. Tokens are sent to a Payment Gateway. Now you can enjoy worry-free PCI Compliance. And if you change processors enjoy more savings due to no device re-encryption being necessary.
TIP: Never Buy a POS System Vulnerable to Memory Scraping Malware
All is good with starting tabs with chip cards and the ability for Heartland Processing to preauthorize in making sure funds are available while also protecting our business from fraudulent chargebacks. The chip readers are especially helpful where more and more banks are issuing chip cards that will decline when trying to run it as a swiped transaction instead of a chip transaction. Banks are saying chip cards are the latest security measures and expect them to be used as chip transactions.
– Tom Wittingslow, Owner of Pete's Bar - Nepture Beach Florida
Built-In EMV Chip Card Processing
Heartland Restaurant POS uses payment terminals with a built-in pin pad. They offer EMV, NFC/contactless, and MSR and are PCI PTS 3.1, MasterCard PayPass, Visa payWave, American Express ExpressPay, and Discover DPAS certified. Any Heartland Restaurant POS tablet, whether Ethernet or Wi-Fi connected, can initiate and perform transactions on any payment terminal.
Built-In QR Code Contactless Payments
Scan to Pay
The free built-in Scan to Pay feature can be enabled allowing contactless payments for guests to pay by scanning the QR Code on the bottom of their ticket.
Upon completion of payment by ApplePay or Credit Card, the ticket is automatically marked paid in the POS app and the staff assigned to the ticket can optionally be immediately notified by SMS.
Using Tokenization technology, Heartland Restaurant can process directly to the Credit Card Processor or to a Payment Gateway.
There are advantages of using a Payment Gateway
Should your Credit Card Processor or Internet Service Provider (ISP) go down, card readers encrypted to the Payment Gateway allow for spooled transactions to be stored locally. When service is restored, tokens are sent to the Payment Gateway to be authorized as card present transactions.
Processing an EMV payment to a ticket and later adding more items to the ticket
Deleting a payment from a ticket and using the Token of File to re-apply the payment
Manager moving a token on file from one ticket to the correct ticket
Manager refunding full or partial ticket using the token on file
One merchant account setup and batch for in store and online orders
Swapping out EMV devices is simplified due to Payment Gateway encryption
One hosted batch regardless of the number of EMV devices
Payments to a House Account with House Account Balances
Changing Credit Card processors is a simplified process when devices are encrypted to a Payment Gateway instead of a Credit Card Processor, saving merchants time and money.
Wave your Smartphone or Smartwatch to pay with NFC technology!
NFC technology works with mobile wallets such as Apple Pay, Samsung Pay, Google Pay.
Near field communication (NFC), is a form of contactless communication between devices like smartphones and smartwatches using Apple Pay, Android Pay. Heartland Restaurant POS, using the integrated payment terminals, allows a user to pay for their purchases using their smartphone or smartwatch. Compared to EMV, NFC transactions are much faster and provide the same level of chargeback protection.
2015 Liability Shift
EMV Chip Card technology protects you from Friendly Fraud Chargebacks
In October 2015, Visa, MasterCard, Discover and American Express mandated liability shifts for fraudulent transactions. This means that merchants using legacy magnetic stripe readers for accepting credit cards carry the entire burden for merchant chargebacks if a card with a chip is swiped.
While EMV payment terminals are typically more expensive to purchase than magnetic stripe readers, it’s important to weigh the upfront cost against the potential long term cost of paying for customer initiated chargebacks. Many consumers will prefer using merchants capable of processing EMV transactions because EMV advertises an enhanced level of payment security.
QR Code Ordering & Payment
Easy as 1-2-3
Times can be challenging in maintaining staff employment status. With Heartland Restaurant POS, when there's limited availabilty to staff during shifts, your guests can still order and pay for their favorite items, which are sent directly to the POS system, kitchen printers and/or Kitchen Displays. The table number is embedded into the QR Code.
It's quick and easy:
Your customers will be pleased with faster service, and you will turn more tables throughout the day, all while decreasing your labor costs.
Turn More Tables with Tableside Ordering and EMV/NFC Payments
With Heartland Restaurant POS, staff at the table can input orders directly to the kitchen using iPads. No need to waste time entering an order after writing it down.
Your customers will be pleased with faster service, and you will turn more tables throughout the day. Decrease your paper costs and capture electronic signatures and tip amounts by processing NFC Mobile Wallet and EMV Chip Card transactions directly at the table (coming soon) with sign and email receipt.
Speed Up the Lines with the Guest Facing Customer Display App
Paying with EMV Chip Devices or Swiped Cards, the Guest Display App works in tandem with the POS App, showing guests a customer friendly version of what their cashier is doing. When a guest orders a meal, the Customer Display will show each item ordered with any additions or changes requested. The Guest Display also shows a running subtotal of the meal’s cost.
One of the biggest benefits to the Customer Display is an increase in order accuracy. Customers see their order as it is added into the system and can make changes if any items are incorrect before the order is sent to the kitchen.
Once the order is complete, guests interact directly with the Customer Display to select from suggested tip amounts and sign on the iPad for Signature Capture. Your guest then has the option of choosing to email, print or decline a receipt.
Why Heartland Restaurant
Heartland POS is an industry leading provider of POS systems for the Hospitality Industry. Heartland Restaurant is unique as one of the only Cloud-Managed POS systems that is Affordable, Not Locked, Out of Scope, iPad Based, Innovative, and Provided by Best in Class Certified Channel Partners for Local Sales and Service.
Heartland Restaurant Cloud Managed POS Suite