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Heartland Restaurant
Delivery
Driver Delivery Dispatch Made Easy
Built In
Delivery Management
No Additional Cost
Heartland Restaurant Delivery Dispatch & Mapping is built-In to the core Heartland Restaurant POS app
No Additional Frustrating Modules to Install, Maintain, or Support
With our second Dominic’s Deli location on the way, we started looking into new point of sales systems. We scheduled a Heartland Restaurant demo with Ryan from JCR. He worked very hard to ensure that all the back end information from our menu was input and that it functioned the way we wanted and that it would make the job of our employees much easier compared to the current system we were using. Heartland Restaurant is working great for us! We were nervous about the switch, but the transition was much smoother than we expected. Josh was at our restaurant the day we switched, and was very knowledgeable and definitely very helpful with making our first day go smoothly. So far, we really like the capabilities this systems has for our call in orders and our delivery orders. It is so easy to make changes and updates to the system and the BOH Admin site is fantastic. We are able to look at and run reports that will help boost our revenue and profits. We can’t wait to get our next store open and put Heartland Restaurant there too!
– Deserie & Pete Tavolacci, Owners - Dominic's Deli - Palm Coast Florida | www.dominicsdeli.com
Built-in to the POS App
Managing your delivery operations has never been easier!
Heartland Restaurant allows you to easily manage your restaurant’s delivery operations with the built-in Delivery Dispatch system. Delivery Dispatch makes it easy to assign delivery orders to your drivers and provide them with turn-by-turn directions right from the point of sale terminal. If your restaurant provides delivery and manages drivers, then Heartland Restaurant's Delivery Dispatch is right for you!
Turn-by-Turn mapping for delivery
Quickly add or remove drivers
Drag and drop to assign and dispatch delivery orders
View orders assigned to specific drivers
Integrated POS mapping
Perfect for pizza delivery!
Caller ID for Takeout & Delivery
A perfect way to streamline delivery orders
Connect your phone system to Heartland Restaurant POS customer database to know who is calling your restaurant to place an order. When a call comes in, the POS app will automatically pull up the customer profile associated with the phone number. Save time by quickly choosing items from the customer’s order history and using saved address information for deliveries.
Track calls and discover which returning customer is calling with caller ID
Online and Mobile App Ordering
A perfect way to increase delivery orders
Attract new customers and increase repeat business with Online Ordering. Our fully-integrated solution for accepting online orders sent directly to the POS gives your customers the ability to order from anywhere with a user-friendly interface styled to fit your brand.
Since it's included and built-in to the Heartland Restaurant Platform Suite, when you're ready, it's turned on in minutes and just works. Stop paying thousands of dollars in hefty setup and design fees and additional monthly fees incurred when adding online ordering to old legacy pos systems, and make the switch to current technology.
Setup in Minutes, not days, weeks or Months!
Built-In and Included at No Additional Cost
Delivery Zones with Polygon Mapping
The map polygon section allows operators to configure mulitple delivery area polygons that the online ordering site will check against when the customer types in their address. Each polygon can have it's own defined delivery fee.
If it is within a defined polygon area, they will be able to continue with their order. If it is outside any defined polygon areas, they will be notified they are not in the delivery area for online orders, and should call the restaurant.
Delivery Dispatch
Built-In, No Additional Modules to Install & Maintain
Delivery Dispatch makes it easy to assign delivery orders to your drivers and provide them with turn-by-turn directions right from your POS terminal. If your restaurant experiences a high volume of delivery orders, then Heartland Restaurant POS Delivery Dispatch system is right for you!
Managing your delivery operations has never been easier!
Send 'Order Information' Texts to Your Delivery Drivers
Perfect for operators that have drivers delivering food orders to your customers.
When a driver is assigned to a delivery order, the order information can be automatically texted to the driver's phone, which helps streamline with maping for the fastest route.
Mapping
Built-In, No Additional Modules to Install & Maintain
As cashiers enter new delivery orders, build-in mapping shows the best route, expected travel time, and numbers of miles, which can be printed to the pos receipt printer.
All delivery tickets can be viewed on the map. Pins on the map indicate the delivery location for each order. You can drag and drop delivery drivers to the pins to assign drivers to the tickets. Tap on a pin to quickly access any delivery ticket.
Driver Management
Simply tap to manage your current drivers.
Assigning Orders
Drag and drop your drivers to assign orders.
Driver's Assigned Orders
Tap a driver to view their assigned orders.
Built-In Mapping
Find the quickest route with Apple Maps.
Integrated Driver Dispatch with turn-by-turn mapping for delivery
Our extremely simple, yet powerful features allow you to better run your delivery operations and communicate delivery information to your drivers. With Delivery Dispatch, you can drag and drop to assign orders to drivers, dispatch delivery orders through text messaging, view and print turn-by-turn directions, quickly add or remove drivers, and view orders assigned to specific drivers, all with ease! Requires text messaging plan.
3rd Party Delivery Integration
Orders from online portals have become a significant part of a restaurant's revenue, but it can be a challenge and open additional revenue streams from all of the delivery service providers.
If you close the doors to some or all of the delivery service providers, you could be loosing repeat business with your loyal customers.
Heartland Restaurant integrates with itsacheckmate who is compatible with most every provider including: GrubHub, Ubereats, Doordash, bite squad, EAT24, Postmates, Caviar, 9Fold, Freshbytes, joyup, RITUAL, SLICE, Brandibble, EatStreet, MunchAdo, ChowNow, delivery.com, ORDERUP, foodora, sharebite, waiter.com, Snackpass, allset, ehungry, Ordering, HungryBuffs.com, lodel, serve.io, orders2.me, Deliver Logic, and vroomservicenow.com.
Real-Time Delivery & Driver Management System
The Heartland Restaurant API allows for exceptional solution providers to integrate and provide valuable tools such as a real-time delivery management system to help you manage and grow your business.
The real-time MoogX Driver system includes a dispatch board to see all order locations and drivers live on maps. Use automated dispatch or easily send orders to drivers on their mobile App.
A driver mobile app is included for your drivers to manage their assigned orders and take photos for proof of deliveries.
Your customers receive SMS messages to see Real-time delivery tracking to their door.
Mobile App for Drivers
Using the MoogX driver app, your drivers will have all the information they need to make quick deliveries. It’s easy to adjust on the fly if something changes or they need to reroute.
The Driver app provides:
Driver's Delivery Queue
Order Pickup and Delivery Addresses
Order Details
Maps and Navigation
Contact Numbers and Delivery Instructions
Take a picture of the order placed at the door
Proof of delivery with picture and customer signature
Real-time Delivery Tracking for your Customers
Enhance the guest experience by keeping your customers in the loop with live order tracking and an up-to-the-minute ETA. Your customers can also see information about their driver, and have the option to contact the driver if something has changed or they have a question.
After delivery, customers will get delivery confirmation SMS and Email and then will be able to rate their delivery.
Contact your sales rep to find out more about the real-time MoogX delivery management system and to schedule a web demo.
Management Dashboard with Driver Analytics
The MoogX driver management dashboard provides great insights into how your drivers are performing with the deliveries.
Do you know how your drivers performing?
Do you know each drivers effectiveness?
Do you know each drivers punctuality?
Do you know each drivers efficiency?
Do you know each drivers successful vs unsuccessful delivery counts?
Do you know where all of your drivers are in real time?
Do you know each drivers mileage?
Gain insite to your delivery performace so you can better manage your business and improve customer satisfaction.
Related Products
Heartland Restaurant Delivery Dispatch works seemlessly with other Heartland Restaurant product solutions to grow your business.
Why Heartland Restaurant
Heartland POS is an industry leading provider of POS systems for the Hospitality Industry. Heartland Restaurant is unique as one of the only Cloud-Managed POS systems that is Affordable, Not Locked, Out of Scope, iPad Based, Innovative, and Provided by Best in Class Certified Channel Partners for Local Sales and Service.
Heartland Restaurant Cloud Managed POS Suite