Point of Sale
Your Restaurant Made Easier
From fixed POS Stations to Wireless Hand-Helds for Line Busting and Tableside Ordering, Heartland Restaurant Cloud Managed POS for restaurants leverages the power, convenience, and simplicity of Apple’s iPad relaible and affordable hardware along with the latest cloud server technology to create a point of sale system re-envisioned for restaurant environments.
Point of sale software should provide a substantial return on your investment. Let us show you how Heartland Restaurant POS (HRPOS) can increase your restaurant’s sales and profitability with minimum upfront expenses and a simple monthly subscription.
Heartland Restaurant POS
Makes Restaurant Operations Easier
Just wanted to say thank you to the team at JCR for making a seamless transition for all four of my St Marys Seafood & More restaurants from Aloha to Heartland Restaurant. Special thank you to Tim, Ryan, Ryan and Devin, you guys did an amazing job. Heartland Restaurant has allowed me to take my restaurants to another level! it gave me the opportunity to offer loyalty points to my customers along with online ordering. My favorite feature is that Heartland Restaurant makes it possible for me access the system from anywhere in the world! I no longer have to be in front of the Aloha file server to access it! My only regret is that I didn’t switch to Heartland Restaurant sooner.
– Nammour Nammour, Owner - St. Mary's Seafood & More - Florida and Georgia | www.stmarysseafoodandmore.com
With our second Dominic’s Deli location on the way, we started looking into new point of sales systems. We scheduled a Heartland Restaurant demo with Ryan from JCR. He worked very hard to ensure that all the back end information from our menu was input and that it functioned the way we wanted and that it would make the job of our employees much easier compared to the current system we were using. Heartland Restaurant is working great for us! We were nervous about the switch, but the transition was much smoother than we expected. Josh was at our restaurant the day we switched, and was very knowledgeable and definitely very helpful with making our first day go smoothly. So far, we really like the capabilities this systems has for our call in orders and our delivery orders. It is so easy to make changes and updates to the system and the BOH Admin site is fantastic. We are able to look at and run reports that will help boost our revenue and profits. We can’t wait to get our next store open and put Heartland Restaurant there too!
– Deserie & Pete Tavolacci, Owners - Dominic's Deli - Palm Coast Florida | www.dominicsdeli.com
The ability to not only take orders but process credit card payments directly from customers at their tables has been a game changer. My servers were initially apprehensive about incorporating this new feature for fear of having to learn a separate system but the table side tablets have been a completely seem less addition. We are finding that productivity has actually increased because my servers are actually able to service customers table side...a feature customers love!
– Alex Juarez, Owner - Hightide Burrito | www.hightideburrito.com
We love using Heartland Restaurant POS at Sunset Grille and definitely wanted to open our new concept restaurant utilizing the same system.
– Mike Rosa, Owner - Sunset Grille St. Augustine Florida | www.sunsetgrillea1a.com
We recently decided to look into a new point of sale system to replace our aging traditional POS at Lemon Bar. A friend of ours recommended Ryan from JCR, and he introduced us to Heartland Restaurant. At first, we were skeptical that a cloud-based iPad system could handle our heavy sales volume. After a couple meetings and demonstrations with Ryan, we decided to switch to Heartland Restaurant. Heartland Restaurant handles everything we throw at it, and handles it smoothly. We really like the flexibility offered by the handheld iPads and the ability to run reports right from our smartphones. With Heartland Restaurant we have been able to offer our guests much quicker service. It’s been a great experience!
– Kelsey Mackenzie, Owner of Lemon Bar - Atlantic Beach Florida | www.lemonbarjax.com
I really can't say enough about this company! They have really gone above and beyond to help us make sure our POS system is perfect for our resaurant! Tim literally answers the phone for us any time we call with questions or concerns. I would recommend JCR Systems to anyone looking for a new Point of Sale system.
– Lorie Hamm, Owner, Papa Bees Wings - Longwood Florida | www.papabeeswings.com
Smoothie Squad uses JCR Systems POS. We love our new Heartland Restaurant Cloud based management system because the staff are always very helpful with any questions that any of our staff has at anytime. Tim was there during the setup and continues to assist me whenever I have any questions. It is awesome that there is an online ordering site available, as well as the loyalty program which our customers love.
– Dene' Hambrick - Smoothie Squad - Winter Haven Florida | www.smoothie-squad.com
Pete's Bar Implements Heartland Restaurant and can now start Chip Card Bar Tabs to Ensure Funds are Available while Eliminating Friendly Fraud Chargebacks
All is good with starting tabs with chip cards and the ability for Heartland Processing to preauthorize in making sure funds are available while also protecting our business from fraudulent chargebacks. The chip readers are especially helpful where more and more banks are issuing chip cards that will decline when trying to run it as a swiped transaction instead of a chip transaction. Banks are saying chip cards are the latest security measures and expect them to be used as chip transactions.
– Tom Wittingslow, Owner of Pete's Bar - Nepture Beach Florida
We love using Heartland Restaurant POS at Sunset Grille and definitely wanted to open Beachside Diner utilizing the same system.
– Mike Rosa, Owner - Sunset Grille St. Augustine Florida | www.beachsidediner.com
Only One Database to Maintain
From Point of Sale, to Mobile App Ordering, to Online Ordering, to Kiosk Ordering, the Heartland Restaurant Suite eliminates the complexity of maintaining Multi-Revenue centers so your menu items only need to be added into the system one time.
Add in a new Menu Item or change a Price Anywhere, Anytime, from Any Device and it's instantly everywhere you need it to be. Say goodbye to refreshing data on legacy pos systems causing the system to go down while everyone waits for the terminals to re-boot.
No additional modules are needed to setup, configure, and maintain. No fileservers are required which are single point of failures other pos systems are limited to.
Happy Staff with Failsafe Redundancy
Running your establishment with cloud technology is easy and less expensive while ensuring your business data is continuously synced to the cloud. You can manage your system from virtually anywhere, on any device.
In the event the internet is down, the Heartland Restaurant POS (HRPOS) system continues to operate and uses the Local Area Network (LAN) to sync tickets to all devices. It doesn't suddenly shrink down to a glorified calculater like other cloud systems, which could lower staff moral when the guest experience is negatively impacted.
Staff can access their tickets from any pos station, can take and send orders to the kitchen, process credit cards offline, take cash payments, and print customer receipts. Once the internet is back up, all transactional data is automatically updated and synced to the cloud.
Time & Attendance, Messaging and Labor Scheduling
Our robust time keeping and employee management tool provides an employee time clock integration built right into the Heartland Restaurant POS system. Employees can clock in and out for shifts from within the app with a photo taken for proof of authenticity. Administrators can access employee Time & Attendance reports and manually edit shifts from the the POS or the backend management website.
Use the clock-in messages feature to communicate with staff when they are clocking in for their shift. Multiple messages can be set up at one time and staff will be required to acknowledge messages immediately after selecting clock in. Messages can appear to all staff, to a specific group of staff by job code, or to a specific individual.
Labor Scheduling allows to enforce employee schedules by preventing employees from clocking in on the POS before their scheduled shift.
Cashier Ordering & Customer Display
The display works in tandem with the Heartland Restaurant POS (HRPOS) system, showing guests a customer friendly version of what their cashier is doing. When a guest orders a meal, the customer display will show each item ordered with any additions or changes requested. The customer display also shows a running subtotal of the meal’s cost.
One of the biggest benefits to the Guest Facing Customer Display is an increase in order accuracy. Customers see their order as it is added into the system and can make changes if any items are incorrect before the order is sent to the kitchen.
Once the order is complete, the guest interacts directly with the display to select a tip amount and sign the credit card receipt. Your guest then has the option of choosing to email, print or decline a receipt.
Server and Bartender Ordering
Heartland Restaurant POS (HRPOS) app supports fixed pos stations that can be wireless or hard wired to the pos network for servers and bartenders.
If your restaurant moves at a fast pace with single item orders, the Two-Tap-Ticket functionality is right for you! Many restaurants depend on a point of sale system that’s fast and intuitive.
Simply tap the item and the Fast Cash or Checkout button in two quick movements and your order is ready to be processed.
EMV Chip Bar Tabs
HRPOS supports two quick and easy ways for bartenders to start a tab.
Using EMV Chip Card technology, HRPOS pre-authorizes the chip card which not only ensures funds are available for a pre-defined dollar amount, but protects you from Friendly Fraud Chargebacks. Even better, as additional items are added to the tab, when the total goes over the pre-authorization amount, incremental authorization technology will automatically authorize the card again for a pre-defined incremental amount, ensuring the necessary additional funds are available on the card so that you don't lose out afterwards with declines as bartenders try to close out tabs after the guest is gone.
If you are not using EMV Chip readers, when a card is swiped on a card reader it's converted to a token to save on file for the tab.
Both methods eliminate the need to keep cards behind the bar. Bartenders can also add any text comment to the tab so that it can be easy to search for the tab by the comment name as well as the card holder name. Should a guest walk out on a tab, no problem. Add the 20% tip and close the tab out to the pre-authorized emv chip card or token on file.
Tableside Ordering & Line Busting
With Heartland Restaurant POS (HRPOS), your servers can input orders directly to the kitchen using an iPad or iPad Mini at the table. No need to waste time entering an order after writing it down. Display beautiful photos of your menu items to guests.
Your customers will be pleased with faster service, and you will turn more tables throughout the day. Decrease your paper costs and capture electronic signatures and tip amounts by processing transactions directly at the table with sign and email receipt.
QR Code Ordering & Payment
Easy as 1-2-3
Times can be challenging in maintaining staff employment status. With Heartland Restaurant POS, when there's limited availabilty to staff during shifts, your guests can still order and pay for their favorite items, which are sent directly to the POS system, kitchen printers and/or Kitchen Displays. The table number is embedded into the QR Code.
It's quick and easy:
Your customers will be pleased with faster service, and you will turn more tables throughout the day, all while decreasing your labor costs.
Easy to Use, Intuitive POS Interface
iBeacon enabled Guest Engagement
Item Stock Counts
Keep track of Guest Order History
EMV Chip Card Bar Tabs
EMV Chip Card Offline Store and Foward
Fast Ordering with Two-Tap-Tickets
Fast Cash button
Quick Menu Item Lookup
86 Items and Modifiers
Unlimited Menu Item Modification
Enforced Modifier Choices
Advanced Check Splitting
Track Covers, Seats, Courses, Rush & Hold
Timed Item Hold and Automatic Delayed Send
Order-up Text Messaging to Guests
Tip Out Rules for Tip Pools
Ticket History Audit
Credit Card Surcharging
Host Waitlist Management
With Integrated Text Messaging!
There’s no need for those bulky, costly, limited-range buzzers. Keep track of guests from arrival through their order by managing your waitlist using the built-in waitlist system. No additional complicated modules to install.
Add guests, send text messages to their mobile phones when their table is ready, drag and drop guests to their table, and add previously ordered menu items to new tickets. Managing your waitlist while your restaurant is busy has never been easier!
Easily organize your restaurant into rooms with our simple graphical layout tool. You can choose from a variety of tables, stationary objects, and floor tilings to give each room a unique look and to match the layout of your establishment. Tables will automatically change color based on status, such whether the ticket is paid or if there are held items on the order.
Customized room layouts help organize your restaurant experience.
Advanced Check Splitting
Heartland Restaurant POS offers efficient, easy-to-use check splitting functionality. Servers can split checks evenly or split by seats with a single touch.
Every split can be tendered with any combination of cash, credit cards, and gift cards.
Menu items can be moved between splits, and the split checks can easily be collapsed into one with just a few taps to the screen.
The 'Remove All' button quickly removes all separate checks and puts the ticket back to one ticket making it quick and easy for staff to start over if needed.
Heartland Restaurant POS allows you to easily manage your restaurant’s delivery operations with our Delivery Dispatch system. Delivery Dispatch makes it easy to assign delivery orders to your drivers and provide them with turn-by-turn directions right from your POS terminal. If your restaurant experiences a high volume of delivery orders, then MobileBytes POS Delivery Dispatch system is right for you!
Managing your delivery operations has never been easier!
Caller ID for Takeout & Delivery
Connect your phone system to the Heartland Restaurant POS customer database to know who is calling your restaurant to place an order. When a call comes in, any of the POS devices can pull up the customer profile associated with the phone number. Save time by quickly choosing items from the customer’s order history and using saved address information for deliveries.
Track calls from any POS device and discover which returning customer is calling with caller ID
3rd Party Delivery Integration
Orders from online portals have become a significant part of a restaurant's revenue, but it can be a challenge and open additional revenue streams from all of the delivery service providers.
If you close the doors to some or all of the delivery service providers, you could be loosing repeat business with your loyal customers.
Heartland Restaurant's API can integrate to most every provider including: GrubHub, Ubereats, Doordash, bite squad, EAT24, Postmates, Caviar, 9Fold, Freshbytes, joyup, RITUAL, SLICE, Brandibble, EatStreet, MunchAdo, ChowNow, delivery.com, ORDERUP, foodora, sharebite, waiter.com, Snackpass, allset, ehungry, Ordering, HungryBuffs.com, lodel, serve.io, orders2.me, Deliver Logic, and vroomservicenow.com.
EMV Chip Payment Processing
Heartland Restaurant POS uses payment terminals with a built-in pin pad. They offer EMV, NFC/contactless, and MSR and are PCI PTS 3.1, MasterCard PayPass, Visa payWave, American Express ExpressPay, and Discover DPAS certified. Any MobileBytes POS tablet, whether Ethernet or Wi-Fi connected, can initiate and perform transactions on any payment terminal on the same local network.
NFC technology works with Apple Pay, Google Wallet, and other mobile wallet programs.
The Heartland Restaurant POS app integrates seemlessly with other product solutions in the Heartland Restaurant Suite to help grow your business.
Why Heartland Restaurant
Heartland POS is an industry leading provider of POS systems for the Hospitality Industry. Heartland Restaurant is unique as one of the only Cloud-Managed POS systems that is Affordable, Not Locked, Out of Scope, iPad Based, Innovative, and Provided by Best in Class Certified Channel Partners for Local Sales and Service.
Heartland Restaurant Cloud Managed POS Suite