MobileBytes Caller ID

When a call comes in, your point of sale device will pull up the phone number of the person calling in as well as the customer profile associated with that phone number.

Employees can enhance the customer experience by not having to ask the caller for their phone number and can greet repeat customer's by name, while errors are reduced not having to take the time to correctly hand key in the phone number every time.

This saves valuable time during the orderign process. The less time on the phone per customer, the more likely your other customers calls will be answered instead of loosing their business due to long wait times.

Many of your customers are loyal customers that call routinely call in to place repeat orders for their favorite items.

MobileBytes automatically saves your customer's previous orders and displays their order history list by order date.

This allows your employees to enhance the caller's experience by greeting them as a repeat customer and asking if they would like to repeat any of their previous orders.

With one touch orders can be quickly repeated, including all of the previouis special request and modifications, so they get it right every time.